DELIVERY OPTIONS
Delivery Options | Cost for orders less than N$ 650 (Windhoek ONLY) | Cost for orders N$ 650 or more (Windhoek ONLY) | Cost for orders less than N$ 899 | Cost for orders N$ 899 or more |
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Collect - Ready to collect in-store between 9am - 5pm the day after you made your purchase. | FREE | FREE | FREE | FREE |
Express - 1 working day between 9am - 5pm on orders placed and paid before 11am (Windhoek ONLY) | N$ 75 | FREE | N/A | N/A |
Standard - 2 to 5 working days, between 9am - 5pm for all areas of Namibia | ||||
Zone A (0 to 250km from Windhoek) | N/A | N/A | N$ 85 | FREE |
Zone B (251 - 700km from Windhoek) | N/A | N/A | N$ 155 | FREE |
Zone C (701km from Windhoek) | N/A | N/A | N$ 175 | FREE |
International (outside of Namibia) - DHL Express, 3 to 10 working days delivery time. *Duties and taxes are not included in the price. | N/A | N/A | N$ 450 | N$ 450 |
Online Orders:
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Subject to product availability, orders will be processed within 1working day.
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Delivery post processing will be via a reputable courier .
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Shipping costs are specified at the time of checkout.
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Delivery times are estimates and may vary based on location and other factors.
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Orders are shipped directly from our warehouse as soon as payment has cleared successfully.
Online Orders – Cancellations:
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There will be a 10% administration fee should the client cancel an order.
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SOVSO will refund the client within 30 days.
Custom Orders:
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Subject to product availability and reflection of payment in full, orders will be processed within 2 to 3 weeks and delivery date confirmed by email.
Custom Orders – Cancellations:
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There will be a 25% administration fee of the total value should the client cancel a confirmed order.
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SOVSO will refund the client within 30 days.
Exporting:
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This option is available to clients worldwide; the additional shipping costs will be for the client’s account.
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SOVSO is not responsible for any customs duties or taxes incurred during international shipping.